Outcomes One, Inc. Data Incident Settlement

A court authorized the Notice because you have the right to know about the Settlement of this class action lawsuit and about all of your rights and options now that the Court has decided to grant final approval to the Settlement. The Notice explains the lawsuit, the Settlement, your legal rights, what Settlement Class Member Benefits are available, who is eligible for the Settlement Class Member Benefits, and how to get them.

The Honorable Michael A. Robinson of the Seventeenth Judicial Circuit in Broward County, Florida, is overseeing this class action. The lawsuit is known as Veronica Silva, et al. v. Outcomes One, Inc., Case No. CACE 25-019099 (Fla. Cir. Ct., Broward Cnty.) (“lawsuit”). The individuals who filed this lawsuit are called the “Plaintiffs” and/or “Class Representatives” and the company sued, Outcomes One, Inc., is called the “Defendant.”

The Plaintiffs filed this lawsuit against the Defendant on behalf of themselves and all others similarly situated regarding a Data Incident that occurred on July 1, 2025, in which a criminal third party gained unauthorized access to an email account of a single employee of the Defendant and may have accessed Settlement Class Members’ Private Information. The Private Information involved includes some combination of names, demographic information, medical provider information, health insurance information and medication information.

The Defendant denies the legal claims and any wrongdoing or liability. The Court has not made any determination of any wrongdoing by Defendant, or that any law has been violated. Instead, the Plaintiffs and Defendant have agreed to this Settlement to avoid the risk, cost, and time of continuing the lawsuit.

The Plaintiffs and Defendant do not agree about the legal claims made in this lawsuit. The lawsuit has not gone to trial, and the Court has not decided in favor of the Plaintiffs or Defendant. Instead, the Plaintiffs and Defendant have agreed to settle the lawsuit. The Class Representatives, Defendant, and their lawyers believe the Settlement is best for the Settlement Class because of the Settlement Class Member Benefits available and the risks and uncertainty associated with continuing the lawsuit.

In a class action, one or more people (called Class Representatives) sue on behalf of all people who have similar legal claims. Together, all these people are called a class or class members. One court resolves the issues for all class members, except for those class members who timely exclude themselves (opt-out) from the class.

You are included in the Settlement Class if you are a living individual residing in the United States who was sent notice of the Data Incident indicating your Private Information may have been impacted in the Data Incident.

Yes. Excluded from the Settlement Class are: (a) directors, officers, members, and agents of Defendant, or their respective subsidiaries and affiliated companies, and any entity in which Defendant has a controlling interest; (b) governmental entities; (c) the Judge assigned to the Action, that Judge’s immediate family, and Court staff; (d) any Settlement Class member who timely and validly opts out of the Settlement; and (e) any person found by a court of competent jurisdiction to be guilty under criminal law of initiating, causing, aiding or abetting the criminal activity occurrence of the Data incident, or who pleads nolo contendere to any such charge.

If you are not sure whether you are included in the Settlement Class, you can contact the Settlement Administrator in one of the following ways:

Phone: 1-877-315-7873 (toll-free)

Mail: Outcomes One Data Incident Settlement Administrator, P.O. Box 2769, Portland, OR 97208-2769

If you are a Settlement Class Member, you could have submitted a Claim Form for the following Settlement Class Member Benefits:

Cash Payment A – Documented Losses

You could have submitted a Claim Form with reasonable documentation for fraud or identity theft losses that can be reasonably traced to the Data Incident for up to $3,500.00 per Settlement Class Member.

Examples of reasonable documentation include (but are not limited to): bills, invoices, telephone records, correspondence including emails, or receipts. You are required to submit reasonable documentation supporting the losses. You will not be reimbursed for expenses if you have been reimbursed for the same expenses by another source in connection with the credit monitoring and identity theft protection product offered as part of the notification letter provided by Defendant or otherwise.

If you did not submit reasonable documentation supporting a loss, or if your Claim Form is invalid as determined by the Settlement Administrator, and you do not cure your Claim Form, your Claim Form will be processed as if you elected Cash Payment B – Alternate Cash.

Cash Payment B – Alternate Cash

Instead of Cash Payment A, without providing documentation, you could have submitted a Claim Form to receive a cash payment in the estimated amount of $75.00.

Your Cash Payment may be subject to a pro rata (a legal term meaning equal share) increase if the amount of Valid Claims does not use the entire Net Settlement Fund, calculated after payment of Settlement Administration Costs, any Attorneys’ Fees, Costs, and Service Awards, and for Medical Monitoring has been subtracted. Alternatively, if the amount of Valid Claims exceeds the amount of the Net Settlement Fund, your Cash Payment may be subject to a pro rata reduction.

For purposes of calculating the pro rata increase or decrease, the Settlement Administrator must distribute the funds in the Net Settlement Fund as follows: first for payment of Settlement Administration Costs, any Attorneys’ Fees, Costs, and Service Awards, and Medical Data Monitoring, then for Cash Payment A – Documented Losses, and then to those who elect Cash Payment B – Alternate Cash. Any pro rata increases or decreases to Cash Payments will be on an equal percentage basis.

Medical Data Monitoring

In addition to Cash Payment A - Documented Losses or Cash Payment B - Alternate Cash, you could have submitted a Claim Form to receive one year of Medical Data Monitoring.

Information Security Enhancements

Defendant has or will be implementing additional security measures following the Data Incident.

Unless you excluded yourself (opted-out), you will remain in the Settlement Class. now that the Settlement has been approved by the Court and has become final, all Court orders and any judgments will apply to you and legally bind you. You will not be able to sue, continue to sue, or be part of any other lawsuit against the Released Parties about the Released Claims in this lawsuit. The specific rights you are giving up are called “Released Claims.”

Section XIII of the Settlement Agreement describes the Releases, Released Claims, and Released Parties, in necessary legal terminology, so please read this section carefully. The Settlement Agreement is available here. For questions regarding the Releases, Released Claims, or Released Parties and what the language in the Settlement Agreement means, you can also contact Class Counsel listed below for free, or you can talk to your own lawyer at your own expense.

The deadline to file a claim has passed on May 5, 2026. We are no longer accepting submissions.

If you change your mailing address or email address after you submit a Claim Form, it is your responsibility to inform the Settlement Administrator of your updated information. You may notify the Settlement Administrator of any changes by writing to:

Outcomes One, Inc. Data Incident
Settlement Administrator
P.O. Box 2769
Portland, OR 97208-2769

Settlement Class Member Benefits began being sent on September 11, 2026. If you submitted a valid claim and have not received your benefits more than two weeks after that date, please contact the Settlement Administrator.

The deadline to opt out of the Settlement passed on April 20, 2026, and is no longer a possibility.

No. If you opted-out, you will not be able to receive Settlement Class Member Benefits, and you will not be bound by the Settlement or any judgments in this lawsuit. You can only get Settlement Class Member Benefits if you stay in the Settlement and submit a timely and valid Claim Form.

No. Unless you opted-out, you give up any right to sue the Defendant and Released Parties for the legal claims this Settlement resolves and Releases, and you will be bound by all the terms of the Settlement, proceedings, orders, and judgments in the lawsuit. You must have opted-out of this lawsuit to start or continue your own lawsuit or be part of any other lawsuit against the Released Parties about the Released Claims in this Settlement. If you have a pending lawsuit, speak to your lawyer in that lawsuit immediately.

The deadline to object to the Settlement passed on April 20, 2026, and is no longer a possibility.

Objecting is simply telling the Court that you do not like something about the Settlement. You can object only if you stay in the Settlement Class. Opting out is telling the Court that you do not want to be part of the Settlement Class. If you opted-out, you cannot object because you are no longer part of the Settlement.

Yes. The Court has appointed Jeff Ostrow of Kopelowitz Ostrow P.A., and Mariya Weekes of Milberg, PLLC as Class Counsel to represent you and the Settlement Class for the purposes of this Settlement. You may hire your own lawyer at your own cost if you want someone other than Class Counsel to represent you in this lawsuit.

Class Counsel filed a motion asking the Court to award the attorneys’ fees of up to $600,000 of the Settlement Fund, plus reimbursement of costs. Class Counsel also asked the Court to approve the Service Awards for the Class Representatives of up to $3,000 each for their efforts. On May 26, 2026, the Court decided to grant final approval to the Settlement and the Class Counsel's Application for Attorneys’ Fees, Costs, and Service Awards.

The Court held a Final Approval Hearing on May 26, 2026, at 8:30 a.m. EST before the Honorable Michael A. Robinson at the Seventeenth Judicial Circuit Court, Broward County Courthouse located at 201 SE 6th Street, Courtroom WW14150, Fort Lauderdale, FL 33301. At this hearing, the Court considered whether the Settlement is fair, reasonable, and adequate and decided to grant final approval to the Settlement and the Class Counsel's Application for Attorneys’ Fees, Costs, and Service Awards.

A copy of the Final Approval Order can be found here.

All reissue requests must be sent in writing to the Settlement Administrator at the address listed below:

Outcomes One, Inc. Data Incident
Settlement Administrator
P.O. Box 2769
Portland, OR 97208-2769

If the name of the Class Member on the check should be changed, please send in documentation, as applicable, according to the following checklist:

Name Change – If your name has changed, please provide documentation showing this to be the case, which can include documents such as a marriage certificate or court papers indicative of a name change.

Name Removal – In order to have a name removed from a check reissue, either have both parties on the check sign a letter and return the check or return the check with documentation that shows that one party is unable to negotiate the check (i.e. death certificate).

Incapacitated Class Member – If the claimant cannot act on his or her own behalf, acceptable documentation is a Power of Attorney, or guardianship or custodial paperwork.

For reasons of security, a check reissue cannot take place until either the original check is received back by us, a mailing has been returned to us as undeliverable, or until the original stale date of the check has passed or expired.

Because one of these events must occur before we can act on your request, it is not possible for us to provide an estimated date for the reissue to take place. We thank you for your patience.

If you received an e-mail from noreply@DigitalDisbursements.com, this e-mail is legitimate. You received this e-mail as you selected a digital payment option that will leverage Digital Disbursements, one of our third-party payment partners, to process your payment and notify you of your payment status. Depending on the payment method chosen, you may receive additional e-mails directly from the payment entity you chose. Native messaging for payments being handled via PayPal, Venmo, and Zelle may come from the following sender emails, respectively: service@paypal.com, venmo@venmo.com, or notifications@zellepay.com or your bank’s email. Exact sender emails may change from time to time.

Question related to issues using payment cards, or management of funds once they are sent to your account, should be handled by the payment entity themselves. The following contact numbers and emails are available when reaching out to those entities.

• Call 1-888-221-1161 if you have any issues with your PayPal payment. Reference the payment destination (phone or email) you provided when requesting your payment.
• Call 1-855-812-4430 if you have any issues with your Venmo payment. Reference the payment destination (phone or email) you provided when requesting your payment.
• For ACH and Zelle payments, you will need to contact your bank directly.

The toll-free number for enrollment assistance with Medical Data Monitoring is 1 866-675-2006. The hours of operation for assistance are 9am - 5:30pm Eastern Standard Time. The deadline to enroll is December 10, 2026. After December 10, 2026, the enrollment process will close, and your Medical Monitoring code will no longer be active.

Complete details about the Settlement are provided in the Settlement Agreement. The Settlement Agreement and other related documents are available here. You may get additional information by calling toll-free 1-877-315-7873, clicking here, or by writing to:

Outcomes One, Inc. Data Incident
Settlement Administrator
P.O. Box 2769
Portland, OR 97208-2769

info@OutcomesOneDataIncident.com

PLEASE DO NOT TELEPHONE THE COURT, THE COURT’S CLERK OFFICE, CLASS COUNSEL, OR DEFENDANT’S COUNSEL REGARDING THE NOTICE.